Privacy Policy

Purpose

This Policy sets out the way in which we process your information when you use our website or other digital platforms in accordance with the General Data Protection Regulation (GDPR).

Applicability

This Policy applies to individuals visiting our website. The Policy applies only to the information we collect through our website, in email, SMS, RCS (Rich Communication Services), text, and other electronic communication received through or in connection with our website.

Information We May Process

We may collect your personal data, including your email ID, demographic information (including country, postcode, first name/last name, job title, mobile number, social media profile, preferences, and interests). We may also process your phone number to send transactional and service-related SMS and RCS messages.

• Phone Numbers
• Email Addresses
• Name/Username
• Billing Addresses
• SMS and RCS delivery preferences and message interaction data

Log Data

When you use our Site, we may automatically collect and store certain information in server logs including details of how you used our Site, Internet Protocol (IP) address, device event information, browser type, pages visited, time and date of visit, and other statistics.

Location Information

We may use and store information about your location if you give us permission to do so. You can enable or disable location services at any time through your mobile device settings.

Cookies

Cookies are small files stored on your device that help improve user experience. You can choose to accept or decline cookies by modifying your browser settings.

Third-Party Services

We may display links to third-party websites or services. Your use of Third-Party Services is entirely at your own risk and subject to their terms and conditions.

Children's Privacy

Our Services are not intended for users under the age of 18. We do not knowingly collect Personal Data from children under 18.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials, and service-related updates. You may opt out at any time.

• SMS and RCS: With your consent, we may send you SMS and RCS messages for account verification (OTP), transactional alerts, product updates, support responses, and promotional offers related to ProcUrPal
• Message frequency may vary based on your account activity and preferences
• Standard message and data rates from your mobile carrier may apply for SMS and RCS
• You can opt out of promotional SMS/RCS at any time by replying STOP, following the unsubscribe instructions in the message, or contacting us at vikas@procurpal.in
• Reply HELP for assistance with SMS/RCS messages
• Opting out of promotional messages will not stop essential transactional or security-related SMS/RCS communications required to operate our Services

SMS & RCS Messaging

By providing your mobile number and consenting to receive messages, you agree that ProcUrPal and its service providers may contact you via SMS and RCS. We use trusted third-party messaging providers to deliver these messages. Your phone number and related messaging data are used only for the purposes described in this Policy and are not sold to third parties.

• Consent to SMS/RCS is not a condition of purchasing any product or service
• We retain messaging-related data only as long as needed for delivery, compliance, and service improvement
• Carriers are not liable for delayed or undelivered messages

Security

We take appropriate security measures to protect your information. However, no method of transmission over the internet is 100% secure.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.